Nutritionist Mini-Site: Clear Services and Telegram Enquiries

A visitor should be able to tell whether your nutrition service includes one appointment, several sessions or support between them. “Personalised support” does not explain how many meetings they are buying or when you will reply. Those details belong on the service page before someone pays.

This guide gives you two example service cards, a short enquiry without clinical details and a route from a public mini-site to an agreed service. The mini-site explains the choices; Telegram provides a place to ask an administrative question and request an appointment. The route does not establish credentials, provide treatment or collect a clinical history.

Explain the service and your scope before sending visitors to Telegram

Your profile should identify you, your verifiable qualifications, the audience you serve, the language of the service and the locations you can work with. “Health expert” is not a substitute for those details. The title nutritionist and the services it permits vary by jurisdiction and qualification; BotMarketing does not check professional authority. An international visitor therefore needs a location and format check before acceptance, even when Telegram is available in both countries.

In BotMarketing, a mini-site is a public company profile with a description, catalogue and routes to Telegram. Service items have a name, price, short summary and detailed description, with duration available for services. Use these to explain your offer; the platform does not require a clinical questionnaire or provide an unrestricted website builder for this task.

The cards below are fictional examples, not standards of nutrition practice. Their durations, deliverables and reply times illustrate how to specify a service. The example fees are not pricing recommendations. Each real card needs the full fee and currency for the named option. A session fee beside a description of an entire package is ambiguous. A zero price should not stand in for a fee you have yet to decide.

One session: “Everyday Food Organisation”

• Who it serves: an adult wanting to discuss the practical organisation of food shopping and preparation within the practitioner's scope.
• Format: one 45-minute online session.
• Example fee: USD 60 for the meeting, summary and stated clarification.
• Included: discussion of the chosen organisational question, possible approaches and agreed next actions.
• Deliverable: a brief written summary within two working days through an agreed channel.
• Limits: this example excludes diagnosis, interpretation of test results, prescribing and therapeutic diets. It includes one clarification about the summary within seven days, rather than an additional consultation.
• Next action: open the service in Telegram to request a time. If the enquiry needs a different professional qualification, explain that before confirming it.

A package: “Two Sessions and Questions About Agreed Actions”

• Who it serves: a client whose question and appropriate service format have already been agreed.
• Format: two 45-minute online meetings within three weeks.
• Example fee: USD 150 for the entire package described here.
• Included: the first session, its summary and a separate meeting to discuss the agreed actions; questions about them go through the named channel.
• Replies: on working days, within two working days.
• Limits: the package does not include continuous availability, medical care, unrelated new work or a guaranteed outcome.
• Next action: agree its scope and both dates before settling payment, rescheduling and completion terms. An extension requires a separate agreement. BotMarketing can display the package as a catalogue item, but its description does not automatically create two reservations or track how many sessions have been used.

Adapt the whole card to your actual service: name, fee, duration, deliverables, turnaround and support. Describing a package as “unlimited” while restricting replies leaves an expectation you have not resolved.

Collect a short administrative enquiry without clinical details

For the initial administrative conversation, ask for the selected option, name, country and time zone, convenient times and an agreed contact route. Location helps check whether you can provide the service in that setting; it is not a way to infer someone's health. A question about what is included is useful. Symptoms, weight, medication lists and test results do not belong in a routine booking comment.

The following fictional message can be sent through support after reading a service card. It is an example of wording, not a custom form or a promise that BotMarketing has dedicated fields for every answer:

Hello, I'm interested in the one-off Everyday Food Organisation session. Name: Alex. Country: UK. Time zone: Europe/London. Weekdays after 6pm local time would suit me. Please reply here in Telegram. Could you confirm availability and how to arrange a change of date? I will not send medical documents to the booking chat.

Mini App support messages are stored. A reservation comment of up to 1,000 characters is saved in both the order and the reservation. A warning does not automatically prevent someone from sharing health information. If professional work requires separate records, establish an appropriate way to collect and maintain them; staff arranging times do not need unrestricted access to the professional record.

Move from the public card to an agreed service

“One-click booking” is misleading when you still need to check the format or discuss an enquiry. The mini-site explains the offer, the bot and Mini App provide actions, and a person decides whether the service is appropriate. For the broader channel decision, see choosing between Telegram, Instagram and a website.

1. On the mini-site: the visitor reads your profile and compares the options by sessions, deliverables, support and full fee.
2. In Telegram: a service-card link leads to the item in the bot. The visitor opens the Mini App for further selection or sends an administrative question through support. Clicking the public link does not itself submit an enquiry.
3. Before choosing a time: check the service format, location served and terms. If the visitor cannot choose an option yet, answer their question before asking them to buy a package.
4. When requesting an appointment: an active service with booking enabled and an available schedule can offer time selection in the Mini App. It creates an order and a reservation with a requested status. Receipt is neither appointment confirmation nor professional review of the message.
5. Once agreed: repeat the service, full fee, date, time zone, duration, location or joining method, payment and rescheduling terms. Agree and keep track of the remaining package sessions separately; one reservation does not schedule the entire package.

If an existing order already contains the eligible service and offers booking, use that route rather than creating another order for the same stage. Verify payment and time confirmation separately. The dietitian appointment administration guide covers subsequent contact and clinical-record boundaries; it does not make the professional roles or permissions interchangeable.

Test the questions that change a visitor's decision

Before adding the link to your profile or promotion, open the mini-site on a phone and follow the route with your own test contact. Check four situations:

• “I want one session.” Its full fee, duration, deliverable and support limits are visible. A package is not selected for the visitor in advance.
• “I want ongoing support.” The number of meetings, period, reply times and date agreement are clear. There is no promise of an automatically scheduled package or endless messaging.
• “I need someone to interpret my test results.” The page does not offer work outside your actual service and authority. Administrative staff route the question to the practitioner through the established process, without interpreting documents or selling a package before review.
• “I don't use Telegram.” Show an alternative contact if you actually accept enquiries there. Do not advertise a form or button that is unavailable.

When terms change, update the profile, service card, fee, package description and staff messages together. An educational resource does not create an individual consultation, and an enquiry does not confirm an agreement. A useful mini-site lets the visitor choose their next step with an accurate understanding of what you can provide.