BotMarketing.pro: a service that brings customers back and helps you grow

Why money is lost without a system

Even a very small business has potential customers who never reach a purchase. Someone wrote once and disappeared, someone was interested in a service but never booked, someone bought once and never remembered you again.

When everything lives in your head and in scattered chats, it is hard for an entrepreneur to:

• reply to every potential customer on time;
• see who has already bought and who was only interested;
• remind people about the business without irritating them;
• reward loyal customers and bring back those who left.

As a result, revenue depends only on random requests "right now", while a large part of the potential is hidden in people who have already shown interest at least once.

What BotMarketing.pro gives your business

The platform brings several key tools together in one place:

• Your own Telegram bot — your bot becomes the face of your business, not someone else's aggregator.
• A mini-site on a short link — catalog of products and services, company description, links to the bot.
• Convenient order handling — orders and bookings are placed directly in the bot or on the mini-site, with status, comments, and customer conversation.
• A base of customers and interested contacts — everyone who interacted with your bot is collected neatly in a list, with activity filters.
• Automatic messages and broadcasts — scheduled reminders and one-time messages for selected segments.
• Simple loyalty programs — visit or order-sum rewards with clear rules.
• A guide with courses and instructions — materials on using the service and the basics of small-business marketing.

All of this is tied to Telegram: your customers communicate with the bot, place orders, and receive messages where it is convenient for them.

An important principle: these are your channels and your base

BotMarketing.pro does not take customers away from you. You work with your own bot, your own groups, and your own channels. All traffic you attract stays with you:

• if you leave the platform, the audience in Telegram remains in your bot, chats, and channels;
• you do not compete for attention with dozens of other companies inside one common interface;
• every contact is direct communication between you and the customer, without intermediaries.

How customers experience it

1. Getting to know the company

The customer opens your mini-site link or goes straight to the Telegram bot. They see a simple menu: catalog, company information, loyalty programs.

2. Product and service catalog

The business owner fills products and services in the admin panel: name, photos, description, price, service duration, and ordering availability. For each item, you can specify:

• whether ordering through the bot is available;
• whether delivery is available for products or travel to the customer is available for services;
• whether stock should be checked when an order is placed.

The customer sees neat cards: photo, short description, price, service duration, "Order" or "Add to cart" buttons, and the ability to view a detailed description and photo gallery when they are added.

3. Order and time booking

When placing an order, the customer selects an item from the catalog and, if needed, leaves a comment or attaches a location.

For services, you can add time booking:

• the system shows available slots based on your schedule;
• the customer chooses a convenient time and sends a request;
• you confirm or suggest another option directly in the bot.

4. Order history and loyalty

At any moment, the customer can open their order list, see status, details, conversation, and loyalty progress: how many visits they have, how much they have bought, and what is left before the reward.

How it looks for you

Entrepreneur dashboard

In the web panel, you manage everything related to the bot and mini-site:

• view a dashboard with short statistics on customers, orders, loyalty, and automatic messages;
• edit company data, description, contacts, and Telegram bot connection;
• configure the greeting text and bot description that users see after /start;
• manage products and services with photos, prices, and options;
• create categories such as "Manicure", "Takeaway coffee", or "Equipment rental";
• configure schedules for the company, categories, or specific services.

Orders and bookings

All requests from the bot and mini-site go into the order section. You see:

• a list of new and in-progress orders;
• order contents and total amount;
• customer comments and order conversation;
• payment status, if you mark payment manually;
• linked time bookings.

You can change order status in a couple of clicks, add comments and items, cancel or complete the order, and the customer sees all changes in the bot.

Customer and interested-contact base

Any user who writes to your bot appears in the contact list. You see name, Telegram identifier, status (active customer or only interested), number of orders, and last activity.

Separate categories are also highlighted:

• interested contacts — interacted with the bot but have not placed an order yet;
• new customers — placed their first order recently;
• active and inactive customers — based on how long ago they ordered.

Automatic messages and broadcasts: so people do not forget about you

One of the key advantages of BotMarketing.pro is the ability to regularly and carefully remind people who already know you.

Scheduled automatic messages

You can configure reminder chains in advance:

• one-time messages for a specific event, such as New Year greetings;
• weekly or monthly reminders to active or "sleeping" customers;
• notifications for specific customer categories, for example "no orders for more than 30 days".

The system lets you choose recipients by activity segments and statuses, and send messages not only to private chats, but also to connected groups and channels. This helps keep your communities active and bring people back to purchases.

Manual broadcasts to a selected audience

In addition to automatic messages, there is a one-time broadcast mode:

• choose who should receive it: by channels, chats, or saved segments;
• write the text and attach a file or image if needed;
• send the message to all selected recipients.

This is useful for promotions, open time slots, seasonal offers, and news. Read more about automatic messages here: https://botmarketing.pro/en/guide/automatic-messages 

Loyalty programs: simple motivation to return

BotMarketing.pro lets you quickly configure clear customer reward scenarios without complex rules or manual tracking. Several loyalty program types are currently available.

Basic mechanics:

• By number of visits, for example "every 6th visit is free".
• By order amount, with a reward after a set turnover, for example "gift after orders from 5,000".

Additional cashback mechanics are also available. They work automatically and are especially good for long-term retention:

• Cashback for purchases — the customer receives a percentage of the order amount as a bonus balance and can use it for future purchases. Cashback can use a fixed percentage or be enhanced by loyalty levels.
• Cashback for friends — the customer receives bonuses for invited friends who actually become active customers. The reward is credited for the result, not just the invitation itself.

The system counts visits, order sums, and active referrals, shows the customer their progress in the Telegram bot, and automatically credits or spends bonuses. You do not need to control anything manually: set the rules once.

Why it works: the customer sees accumulated value, understands that returning to you is more beneficial, and more often decides to buy again or recommend you to friends.

Read the separate article about all mechanics, loyalty levels, and examples:
https://botmarketing.pro/en/guide/loyalty-programs

How to use the service most effectively

Keep the catalog up to date. Regularly update descriptions, add new photos, and mark product availability.

Segment the audience. Send promotions to people who have not bought for a long time, invitations to new services to repeat customers, and educational materials to newcomers.

Test different loyalty types. Start with simple conditions and compare how they influence repeat purchases.

Use bot features in groups and channels. Publish content, run giveaways, answer questions: all of this builds an active community around your brand.

Analyze. Look at which products and services are in demand, who returns more often, which broadcasts get more responses, and adjust your strategy.

Guide and educational materials inside the service

The service contains a Guide section with instructions and materials on how to work better with BotMarketing.pro features and develop your business. This section is regularly expanded: you do not need to configure anything, just read new articles and apply the advice.

Use examples

Manicure specialist or beauty professional

• service booking with time selection in the bot;
• automatic messages remind customers when it is time to refresh their manicure;
• loyalty program: "every 6th visit includes free coating".

Photographer

• mini-site with package descriptions and work examples;
• photoshoot requests through the bot with date and time selection;
• broadcasts about available slots for the coming weekend.

Coffee shop or small food location

• catalog of drinks and snacks, preorder placement;
• "every Nth coffee is free" program;
• automatic messages with seasonal offers.

Equipment or transport rental

• item cards with description, price, and rental terms;
• booking for specific dates and times;
• return reminders and offers for repeat customers.

How long launch takes

You do not need programming skills to start using BotMarketing.pro. The basic launch scenario looks like this:

1. Register on the site and connect your Telegram bot using the instruction.
2. Fill in the company card and contacts.
3. Create several categories and add the first products or services.
4. Set up a schedule and, if you want, a loyalty program.
5. Connect automatic messages with basic reminders.

After that, you can publish the bot and mini-site link in your personal social media, chats, and communities, and start collecting first customers.

30-day free period

BotMarketing.pro works by subscription, but there is a 30-day free period for starting. This is enough time to:

• set up the bot and mini-site for your business;
• collect first orders and contacts;
• launch a simple loyalty program;
• see how regular reminders and work with the base influence revenue.

If the service suits you, you simply continue on one of the plans. If not, you still keep your Telegram audience: the bot, groups, and channels remain yours.

Try BotMarketing.pro in your business

If you provide services or sell products and want more repeat customers, start with a simple step: build a basic system that will not let people forget about you.

Register, connect your Telegram bot, add a couple of services, and enable the first automatic messages. In just a few weeks, you will see the difference between "random orders" and systematic work with a customer base.

BotMarketing.pro is your assistant for making sure customers do not just come once, but come back.