Astrology enquiries: confirm a report deadline or a call

“I'd like a birth-chart reading. How much is it, and when can you do it?” Before sending payment details, establish whether the person wants a written report or a conversation. A report needs a delivery deadline; a call needs an appointment in a named time zone. Collecting a full birth history immediately will not resolve that difference.

This guide is for an astrologer who offers both written readings and live consultations. It provides a format comparison, a minimal enquiry template and two confirmation messages. All people, dates and service terms in the examples are fictional.

An astrology reading is treated here as symbolic interpretation and discussion. Do not present it as a scientifically validated prediction of events or a basis for medical, legal or financial decisions.

Define the deliverable before requesting payment

“Natal chart” describes a topic, not a complete service. Tell a prospective client what they will receive, which question it covers and how they can ask for clarification. Show or agree the price before payment, along with the scope and relevant cancellation or rescheduling terms.

The clarification allowance belongs in the written service terms. If a client raises a different topic, explain the additional work and let them decide whether to order it. Avoid implying that they need another purchase to prevent a predicted problem.

Use the first enquiry to select a service, not collect a life history

At first contact you need enough information to propose a format and check availability. A client should not have to post intimate details, identity documents or someone else's birth information in an order comment.

Preferred format: written report / live consultation.
Name you would like me to use:
One question you want to explore, without intimate detail:
For a report: preferred delivery date. For a call: suitable periods and your time zone:
Is your birth time exact / approximate / unknown?
Where should I reply about the enquiry?

Explain the purpose: “These answers help me propose a format, check a delivery date or appointment, and confirm the price. I will request birth details separately if the chosen interpretation requires them.” This is a template for your own intake process. BotMarketing does not provide a dedicated astrology questionnaire with these fields.

After accepting the enquiry, request only the birth date, time and place needed for the agreed reading. Explain who can access the information, where it is kept, its retention period and whom to contact for correction or deletion. An unknown birth time should stay marked as unknown; do not quietly enter noon and describe it as established information.

The examples concern an adult supplying their own details. A passport, birth-certificate image or home address is not needed for this enquiry. If another service involves third-party information, first establish what is necessary and whether the client is entitled to share it.

Mini App support messages are stored in the company's staff inbox. Reservation comments are also saved with the order and booking. These channels should not be described as a private conversation accessible only to the astrologer. Agree an appropriate channel and access arrangements for further details; a broad promise of confidentiality does not explain who can read them.

Confirm when a written order starts and when the report will arrive

Alex chooses a written reading on one topic. You accept the enquiry, agree the scope and price, then verify payment through your chosen payment process. A payment alone does not establish that the required inputs are complete or that a delivery date has been accepted.

In this fictional example, the inputs have been checked on 11 November 2026 and you can finish by 16 November. State the deadline explicitly instead of asking the client to interpret “a few days”.

Alex, we've agreed a written interpretation exploring how you describe your preferences at work. The required inputs are complete and checked, and payment is confirmed. I will send the PDF to your agreed, verified email address by 5 pm on 16 November 2026, Europe/London. A call and predictions of specific events are not included. You may submit one question about an unclear passage within seven calendar days of delivery. If you want to change the topic, we will agree the revised scope and deadline first.

If information is missing, explain that work has not started, identify what is needed and agree a new deadline once it arrives. If the delay is yours, contact the client before the promised deadline and offer the next steps under the agreed terms. Do not silently send another payment request.

A separate work log can contain the order number, format, agreed deadline, preparation stage and delivery confirmation. Avoid copying birth details into every entry. Record delivery and any clarification manually: creating an order in BotMarketing does not generate a reading or automatically email a PDF.

For a call, confirm the appointment and keep reminders neutral

A client selects your 60-minute service and requests a time. Before confirming it, check the calendar, required inputs, agreed payment conditions and meeting arrangements. A slot request, a payment and a confirmed appointment remain separate steps.

Alex, your online consultation is confirmed for 17 November 2026, 6–7 pm, Europe/London. We've agreed the focus and preparation, and the payment conditions are met. I will send the meeting link in this chat. A written report and recording are not included. To request a change, reply here; a new appointment takes effect after a separate confirmation.

Do not include birth details or the client's personal question in a reminder that could appear on a phone's lock screen. The time and joining instructions are enough.

A reminder of our consultation on 17 November at 6 pm, Europe/London. Your meeting link is in our agreed chat. If you cannot join, please reply to this message.

Before promising reminders, check feature availability on your plan, staff permissions, the connected Telegram chat and the scenario's time zone. Correct the previous reminder after a reschedule. If recipients change, create a new scenario: its audience cannot be edited. A reminder does not confirm payment or approve a new appointment.

Set up enquiry handling and assign a person to complete it

Use separate BotMarketing service cards for the written reading and the call. Describe their deliverables, price, limits and enquiry response process. Appointment duration and a schedule belong to the live service; a report's delivery deadline is a separate agreement, not a booked consultation hour.

A service can be ordered without a goods cart. For an active service configured for booking, the Mini App lets a client select a scheduled time and creates an order with a reservation in Requested status. That does not establish that the astrologer has checked inputs, verified payment or confirmed the consultation. Assign someone to reply to each enquiry and maintain the work log.

Try the process with one written enquiry and one appointment request. Each should end with the relevant agreement: a report deadline or a confirmed call time, plus a contact for changes. Educational posts can introduce your approach, but they cannot replace clear fulfilment terms.

For adjacent services, see numerology enquiries and consultation bookings and follow-up enquiries for tarot readings. This page focuses on obtaining the necessary inputs and completing a specific written reading or call within its agreed boundaries.